RETURNS & EXCHANGES

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please include the following details in your email:
Order Number
Carrier and Tracking number
What You’re Returning
Reason For Return

If You Would Like An Exchange/Store-Credit/Refund
If Exchange, What Item You’d Like To Have Sent Back
Once approved you will be provided with return address to send your item/s back. Please include original invoice so we can identify your order. Before returning please ensure you’ve read and understood our returns policy, if any item/s are returned that don’t meet our policy will be returned back to the customer and charged a returned shipping fee.

SIR is not liable for the loss of garments being returned. We encourage you to return your item/s via registered or traceable postal services and taking note of your tracking number. Returned items must be sent by a prepaid method of shipping. Before returning please ensure you’ve read and understood our returns policy.

We only accept below 2 reasons for returns.

Wrong items shipped
Defective items
Unacceptable reasons for an exchange are: I ordered the wrong products, item looks different in the photo, color is lighter or darker in the photo, I changed my mind with the current order and want a different order, etc. Your complete satisfaction with your order is our satisfaction. Items just fulfill the following situation; we will provide refund and exchange.

Items must be returned within 30 days.
Items must not be worn, altered, or washed.
Items must have all tags attached and original packaging.
Shipping and handling charges are not refundable.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

in the case one of the delivered orders are damaged, we want you to provide us a document which the carrier provide the reason of this damage.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at actionjerseys@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at actionjerseys@gmail.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should first send mail to us actionjerseys@gmail.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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