SHIPPING & DELIVERY

PROCESSING TIME

Orders placed before 12pm AEST Monday – Friday (London, United Kingdom) will be shipped same day or in five days.

Orders will be delivered between 8am – 6pm Monday to Friday. Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorised person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection centre for you to collect.

Please note that once your order is on its way, we are unable to change the shipping address.

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

TRACKING YOUR ORDER
You can track your order via our shipping confirmation email and from your "My Account" and with your tracking ID on this link https://t.17track.net/en . If you do not receive your tracking details, please contact our team directly. 

DUTIES & TAXES
All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities.

Duties and taxes are the responsibility of the customer and we recommend you please check your local customs website for estimated costs.

1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3. According to our experience, Custom check the parcels by random, about 0.5-1% parcels will be checked and may charge some tariff.
4. In order to lessen buyer's import tax or even exempt buyer from import tax, we shall declare the item with much less value than the actual price the customer paid for the item.
5. The lower declared value shall not reflect the total price paid by customer or the market price about the item, and perhaps shall not be suitable for those countries with different special tariff standard.

actionjerseys.com reserves the right to deduct any return costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid.

 

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